FAQ's
FREQUENTLY ASKED QUESTIONS
Our designs are 100% custom and unique, guaranteeing that you won't find prints like ours anywhere else. We blend the raw energy of hip-hop culture with high-quality materials to create bold, unapologetic fashion statements.
We offer a wide range of sizes to accommodate different body types. Our size chart is available on each product page to help you find the perfect fit. If you have any specific sizing questions, feel free to contact our customer service team.
You can refer to our detailed size chart on each product page. If you need additional assistance, our customer service team is available to help you with any sizing questions you may have.
We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days of delivery, provided the items are in their original condition. Please visit our Returns & Exchanges page for more details.
Delivery times vary based on your location and the shipping method selected at checkout. Standard shipping typically takes 20 days, while expedited options are available for faster delivery. You will receive a tracking number once your order has been shipped.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website. If you have any issues with tracking, please contact our customer service team.
We accept various payment methods, including Visa, MasterCard, American Express, Discover, and PayPal. We also accept payments through popular mobile wallets and other secure payment options.
Yes, shopping on our website is safe and secure. We use advanced encryption technology to protect your personal and payment information. Your privacy and security are our top priorities.
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
If you receive a damaged or defective item, please contact our customer service team immediately with your order number and photos of the damage. We will arrange for a replacement or refund as soon as possible.
Care instructions are provided on the label of each garment. We recommend following these instructions to maintain the quality and longevity of your clothing. If you have specific care questions, feel free to reach out to our customer service team.
Currently, DirtyRedds Clothing Company products are available exclusively through our online store. This allows us to offer unique designs and maintain direct relationships with our customers.
To stay updated on our latest releases, exclusive offers, and promotions, sign up for our newsletter and follow us on social media. We regularly update our followers with the latest news and special deals.
Yes, we offer wholesale and bulk purchase options for select products. If you are interested in purchasing in bulk or becoming a retail partner, please contact our wholesale team for more information.
If you have a question that is not covered in our FAQs, please contact our customer service team. We are here to help and will do our best to provide you with the information you need.
At this time, we do not offer personalization or customization options for individual orders. However, our 100% custom and unique designs ensure that you will have a distinctive look.
You can reach us through our contact page, or by email at support@dirtyredds.com. Our customer service team is available Monday to Friday, 9 AM to 5 PM PDT, to assist you with any questions or concerns.